Exportation in foreign countries is possible by prepayment in EUR. Our shipment charges depend on the weight of ordered products and nation. The shipment will be done by Yellow German Post called DHL.
1. How do I procede with an international order?
a.) Order in the online shop: when you’ve ordered your articles / , go step by step thruogh to the shopping cart. Give us your address, email adress etc. After ordering only that way you will receive an automatic answer which will contain your order as a copy for you. The confirmation will follow when we start working on your order. Then we send out an invoice which includes all the applicable fees and all particulars (e.g. no VAT).
b.) Order by email / by fax / by mail: in this case you name the amount and the name of the articles you wish to buy. Please give us your full address and if necessary your delivery address. Email you send to info@linuxtshirt.de / Fax to +49 3744 24290 /
2. Payment
All international customers have to prepay ordered merchandise. We cannot accept any credit card because of involved expenses. There are different ways of payment:
a.) Transfer by bank: You can transfer the amount charged to our german bank account. Therefore it is necessary that you include all the involved fees of the transfer, also the fees of our german bank. Please inquire about the fees in your local bank Since 01.07.2003 there are no fees for people in European Union.
b.) Money-letter: In some countries payment is possible by money-letter. The amount included is insured up to a certain amount. Please inquire in your Postbank. Attention: to send money in a regular, uninsured letter bears a great risk of the money being stolen. Unfortunately that has happened before.
c.) Transfer by PayPal: For all countries except the Netherlands, Belgium, Austria, Denmark and Luxembourg: If you want to use PayPal: PayPal is an international banking system we use to transfer money in an easy way. Look at http://www.paypal.com if you don`t know yet how to use PayPal.There are no fees involved for you to send money to our PayPal account. As we have to pay a high charge for our PayPal account we have to take a 4,2% additional fee to the invoice sum. Send the money to the following PayPal email address: onlinehandel2005@iso-top.info
3. German VAT / Omittance of German VAT
a.) We work on your order with respect to the country specific conditions. In not EU-countries (e.g. USA, Japan etc.) german VAT is not applicable. In this case we will send the invoice to you without german VAT. The delivery address has to be in the equivalent country.
b.) If you receive merchandise and for some reason the tax wasn`t deducted we can restore the tax to you. Therefore we need a customs declaration of your Customs including a copy of the invoice.
Order by international companies in EU-countries
We will be pleased to deliver to foreign companies to exclusive conditions. Get in contact with us and we will let you know our retail prices for the required games. As foreign companies don`t have to pay the german VAT we will need the ID-number, the complete address and the formality of the company. These particulars have to be approved by the Federal Ministry of Finances. After approval we receive a written notification that we can deliver to this company without applying VAT.
Last but not least Shipping and handling worldwide. Shipping and handling amounts of a basic cost for the parcel and weight of the merchandise plus weight of packing material as carton and stuffing chips. Shipping and handling per product will get lower the more you order. The maximum weight of a parcel depends on the terms of the different countries. (e.g. to Japan we can send parcels of 20 Kg maximum weight)
